Privacy Policy

We take your privacy seriously - here's exactly how we handle your information

Last Updated: November 13, 2025

Introduction

Look, we're an accounting firm - confidentiality isn't just a buzzword for us, it's literally baked into our professional obligations. But beyond what the CPA rules require, we genuinely care about protecting your personal and financial information.

This privacy policy isn't written by lawyers trying to cover every possible scenario with legalese. Instead, I'm gonna walk you through how we actually handle your data in plain English. If something's unclear, just call us at (604) 555-8792 and we'll explain it.

When you work with Rune Blaofdyssey Accounting, you're trusting us with sensitive financial information. We don't take that lightly, and this policy explains exactly what we do (and don't do) with it.

What Information We Collect

When you become a client or reach out to us, we'll collect stuff like:

  • Your name, address, phone number, and email
  • Social Insurance Number (yeah, we need this for tax filings)
  • Date of birth and government-issued ID numbers
  • Business registration numbers if you're a corporate client
  • Banking information for payment processing

We only collect what we actually need to do our job properly. We're not gonna ask for your favorite color or your pet's name unless it's your password hint.

As your accountants, we obviously need access to your financial details:

  • Income statements, T4s, and other tax documents
  • Bank statements and transaction records
  • Investment portfolios and asset information
  • Business expenses and receipts
  • International transaction records (especially for our cross-border clients)

This financial data is protected under professional accounting standards and we treat it with the highest level of security.

When you visit our website, we automatically collect some technical info:

  • IP address and browser type
  • Pages you visit and how long you spend on them
  • Referring website (how you found us)
  • Device type and operating system
  • General geographic location (city/province level)

This helps us understand how people use our site and make it better. We're not tracking you across the internet or anything creepy like that.

How We Use Your Data

Here's the deal - we use your information for legitimate business purposes, specifically:

Core Accounting Services

Preparing your tax returns, maintaining your books, processing payroll, and all the other services you're paying us for.

CRA Communication

Filing your returns, responding to CRA inquiries, and representing you in tax matters (with your authorization, obviously).

Client Communication

Sending you updates about your account, deadline reminders, and important tax changes that might affect you.

Legal Compliance

Meeting our obligations under Canadian law, CPA professional standards, and anti-money laundering regulations.

Service Improvement

Analyzing trends to provide better advice and identifying areas where we can serve you more efficiently.

Business Development

Occasionally sending relevant info about new services, but we're not gonna spam you - that's annoying for everyone.

What We Don't Do: We don't sell your information to third parties. Period. We're not in the data-selling business - we're accountants.

How We Protect Your Data

Security isn't just an IT thing for us - it's part of our professional responsibility. Here's what we've got in place:

Encryption

All data is encrypted both in transit and at rest using industry-standard protocols.

Secure Storage

We use Canadian-based servers with regular backups and disaster recovery plans.

Access Control

Only authorized staff can access your files, and we track who views what.

Additional Security Measures:
  • Multi-factor authentication for all team members
  • Regular security audits and vulnerability assessments
  • Secure file transfer protocols for document sharing
  • Physical security at our Vancouver office (locked filing cabinets, controlled access, etc.)
  • Employee training on data protection and privacy best practices
  • Secure disposal procedures for documents we no longer need

That said, no system is 100% foolproof. If we ever experience a data breach that affects you, we'll let you know right away and work with you to minimize any impact.

Third-Party Sharing

We're pretty selective about who gets access to your information. Here's when we might share it:

Who We Share With Why What's Shared
Canada Revenue Agency Because, well, taxes Tax returns and supporting documentation
Payment Processors To process your payments securely Billing info and transaction details
Cloud Service Providers For secure data storage and backups Encrypted client files
Professional Advisors When you need specialized expertise (lawyers, financial planners, etc.) Only relevant information, and only with your permission
Regulators & Legal Authorities When legally required (court orders, regulatory investigations) Whatever's legally required
Important Note: All our third-party service providers are carefully vetted and bound by confidentiality agreements. They're only allowed to use your data for the specific purposes we've authorized.

Cookies & Tracking Technologies

Yeah, we use cookies - but not the chocolate chip kind. Here's what's happening on our website:

These are necessary for the website to work properly. They handle stuff like:

  • Keeping you logged into our client portal
  • Remembering items in your cart when booking services
  • Basic security features

We use these to understand how people use our site:

  • Which pages are most popular
  • How long visitors spend on different sections
  • What devices and browsers people use

You can opt out of these through your browser settings without affecting site functionality.

You've got options:

  • Most browsers let you block or delete cookies through their settings
  • You can opt out of analytics tracking while still using the site
  • Some browsers have "Do Not Track" features we respect

Just know that blocking essential cookies might break some site features.

Your Privacy Rights

Under Canadian privacy law (PIPEDA and BC's privacy legislation), you've got some solid rights. Here's what you can do:

Access Your Data

Request a copy of what personal information we have about you. We'll provide it within 30 days.